Questions? Call Customer Care! 310-267-CARE (2273). Customer Care Specialists are available 24/7 to provide support.
Questions?Call Customer Care! 310-267-CARE (2273). Customer Care Specialists are available 24/7 to provide support.
At 2 a.m. on Sunday, November 4, 2018, we are turning our clocks back to 1:00 a.m. as Pacific Daylight Time (PDT) ends. We have scheduled a CareConnect Downtime during the repeat hour from 1:00 am to 2:00 a.m. (PST)
Pacific Daylight Time (PDT) Ends Some changes in how we document in CareConnect are needed to accommodate the repeat of the hour from 1 a.m. to 1:59 a.m. Impacted Areas:
Please review these tips with your staff members who will be working the Saturday night shift as we “fall back” one hour.
When PDT ends and clocks are set back, CareConnect will be available in read-only mode during the repeat hour from 1:00 a.m. - 2:00 a.m. (PST). Please follow scheduled downtime procedures to manage all orders and documentation on paper.
Orders: Enter orders prior to downtime, as able. During the outage use downtime forms available on nursing units or, if off site, call in telephone orders to be transcribed. Lab:
ICU Unit Collect:
Please direct questions to Yvonne Mugford, MSN, RN, Nurse Informaticist.
If you need assistance during the time change, please contact Customer Care at 310-267-CARE (2273). Specialists are available 24/7 to provide support.