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Leadership Team

Leaders of UCLA Health and the David Geffen School of Medicine at UCLA assembled an exceptional team with expertise in EHR implementation and deep institutional knowledge of our health system to manage the CareConnect program.

Dr. Michael Steinberg

Michael Steinberg, MD

Chairman, CareConnect Executive Oversight Board (EOB)
Professor and chairman, radiation oncology, David Geffen School of Medicine at UCLA

Michael Steinberg, MD, is a professor and chairman of the department of radiation oncology at the David Geffen School of Medicine at UCLA. His professional career spans private, corporate, and academic practice, and he is known for the development of multi-site radiation oncology care networks that are characterized by clinical excellence and community-based clinical research. His work with the UCLA Radiation Oncology Network includes the department at Ronald Reagan UCLA Medical Center, the Children's Hospital Los Angeles, and academically oriented community practices.

Dr. Steinberg graduated from Occidental College Phi Beta Kappa with a BA in chemistry, and was elected to AOA at the University Of Southern California Keck School Of Medicine. He completed his radiation oncology residency and fellowship at UCLA. Dr. Steinberg publishes and regularly speaks on issues related to health policy including quality of care, technology assessment, healthcare economics and disparity. He served as the principal investigator for a National Cancer Institute Cancer Disparity Research grant and as a health services research investigator and manuscript author at the RAND Corp.

Presently, he serves as chairman of the Executive Oversight Board for CareConnect, UCLA's innovative electronic health record (EHR) program. He is also the founding chairman of the Health Policy Council of American Society for Radiation Oncology and currently serves as president of that organization. He has also served two terms on the Medicare Evidence and Coverage Advisory Committee.


Gale Henke, BSN, MBA

Senior Director, Inpatient & Ancillaries
Information Systems & Solutions | CareConnect

As the director of inpatient and ancillary applications, Gale Henke directs the management and maintenance of UCLA's inpatient electronic medical record, including clinical documentation, order management, the OR/anesthesia, radiology/cardiology, pharmacy, and charge generation.

Prior to joining UCLA as a member of the CareConnect implementation team, Henke provided five years of health care informatics support for UCLA Financial and Operating Room Informatics. Henke has more than 30 years of health care leadership experience. She began her career in clinical informatics in 1996 at a Catholic Health Initiatives facility in Albuquerque, NM, and has 15 years of experience in directing the implementation and support of hospital information systems. 

Henke possesses an undergraduate degree in nursing and a master's degree in business administration.


Jeanne Markland

Chief, IT Strategy & Integration
Information Systems & Solutions | CareConnect

Jeanne Markland oversees the remaining CareConnectroll-outs and provides operational leadership for the applications supporting the outpatient practices. 

Markland brings more than 10 years of business- and technology-related management consulting experience to CareConnect, including previous Epic experience at UC Davis and MemorialCare Health System. At UC Davis she managed development of the methodology, tools, and templates for conducting hospital-wide process redesign; at MemorialCare she worked for the executive project director as advisor and project manager.

She received her BA in biochemistry from Wellesley College and an MBA from Northwestern University's Kellogg School of Management.


Michael Pfeffer, MD

Chief Medical Informatics Officer, UCLA Health
Assistant clinical professor of medicine
Associate program director, Internal Medicine Residency Program 
David Geffen School of Medicine at UCLA

Michael Pfeffer, MD, is an assistant clinical professor of medicine and an associate program director for the internal medicine residency program at the David Geffen School of Medicine at UCLA. He is board certified in internal medicine and cares for patients as a hospitalist at both Ronald Reagan UCLA Medical Center and UCLA Medical Center, Santa Monica.

Dr. Pfeffer serves as the chief medical informatics officer for UCLA Health, and provides leadership to UCLA information technology efforts to support medical and physician quality, practice, and efficiency objectives. His office ensures the quality and effectiveness of clinical care information for inpatient and outpatient facilities throughout UCLA Health. In coordination with medical leadership, his office enables the strategic direction for clinical systems and improved physician efficiency through optimization of CareConnect. Dr. Pfeffer will also co-chair a new decision-making body called the Patient Centered Informatics Committee (August 2013), to determine and prioritize requests for changes and enhancements to CareConnect’s physician content.

Dr. Pfeffer has previous experience using the Epic electronic health record system at Kaiser Permanente in West Los Angeles and at The Queen's Medical Center in Hawaii.

Dr. Pfeffer's interests include quality and clinical decision support in electronic health records, resident education, and transitions of care, specifically involving the hospital discharge process. He is currently investigating the role of improved communication between the inpatient and outpatient care teams via timely, complete discharge summaries. Dr. Pfeffer received his BS in chemical engineering from Brown University, his MD from Cornell University Medical College where he served as class president for all four years, and completed his residency, and chief residency in internal medicine at UCLA. He spent a year as a hospitalist at The Queen's Medical Center, where he served as medical education coordinator for the hospitalist service and project leader for implementing the Better Outcomes for Older Adults through Safe Transitions (BOOST) program.

Ellen Pollack

Ellen Pollack, RN MSN

Chief Nursing Informatics Officer
UCLA Health 

Ellen Pollack is the chief nursing informatics officer for UCLA Health, and is responsible for leadership in development, re-engineering, optimization, and integration of clinical information systems to enable patient care, including leading nursing and other disciplines in the adoption of technology related change to maximize patient safety, quality of care, and operational efficiency. This responsibility includes improving the clinical quality, safety, and operational integrity of clinical information systems and integrating quality improvement and regulatory standards. Providing the vision to transform nursing practice through technology and informatics, the CNIO is part of an interdisciplinary team that advances patient care and experience at UCLA, measures those improvements, and coordinates ongoing training programs associated with enterprise information systems. In addition, Pollack is responsible for directing the electronic health record training program.

Pollack has worked at UCLA Health System for 20 years, beginning at the Santa Monica campus. For the past 15 years, she has directed the nursing informatics team, which was focused on helping clinicians provide safe and efficient patient care through the use of technology.

  If you have questions about who to contact on the CareConnect team, please contact CareConnect's Communications Manager Diana Chi.