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Resources for Residents

Welcome Residents! 

During your residency here at UCLA, you will utilize CareConnect, our electronic medical record (EMR) system.  Access to CareConnect requires that you complete training prior to your arrival. By doing so, we can ensure you start your clinical training with the proper tools and skills to use CareConnect effectively. Below are resources and frequently asked questions that we hope will guide you through accessing your training. Additionally, Customer Care Specialists are available 24/7 to provide support: 310-267-CARE (2273).

On this page:


Important Dates

  • June 12 - Earliest date to be granted CareConnect access
  • June 20 - Resident orientation
  • June 24 - First clinical day


Can I access UCLA Health applications and resources from the internet?
Virtual Private Network (VPN) allows for remote access to UCLA Health information systems (like CareConnect) from the Internet. Authorized users with an active AD account can connect remotely to many Mednet systems and applications using VPN.

How do I install VPN?

Do I need VPN to view the eLearning? 
No.  The eLearning link does not require VPN access.  However, in order to launch EVAL, you will need to have Citrix installed.

How do I install Citrix?

What do I need to log in to the eLearning(s)? 
You will need your AD username and Password. Please note, you cannot log in with the temporary AD password that you initially received. You wil need to change the  temporarly AD password through the "Change My Password" page that can be access in the "I Want to" section found on the mednet homepage.

What is a 9-digit employee number and where do I find it?
Please refer to the instruction letter sent by resident coordinators to locate your 9-digit employee ID number. This number is sometimes referred to as your "UID" and can also be found on the left hand side of your ID photo when you are issued your UCLA Health Care badge.

When will I get access to CareConnect?
The earliest you can access CareConnect is June 12. In order to receive access on the 12th, coursework will need to be completed prior to June 10.  Please do not anticipate confirming your access until June 12.
If coursework is completed after June 12, CareConnect access will be available 48 hours later.


How do I know which training I should take?
The type of training you'll need is based on your specialty. Please refer to the Training Guidelines.

How do I register for training?
We have already registered you in your required courses - both classroom training and eLearning.
Dates and times for classroom training were determined by your resident coordinator based on your schedule and availability. Please contact your respective coordinator for more information. If you are not sure who that person is, please contact the Graduate Medical Education office.

For eLearning courses - where do I start?
You should have received an instruction letter from your resident coordinator.
In the instruction letter, you will find your 9-digit employee id, ad logon and password. You will need this information to begin and complete your training. Your ad logon is also your username/access to CareConnect.

Where do I access my eLearning course(s)?

EVAL Environment
EVAL environment is a CareConnect practice environment where you can practice what you've learned in the eLearning course. This environment has been designed for the following courses:

  • ELANE490 (mandatory)
  • ELINP490 (optional)
  • ELOP490 (optional)

In all instances, the EVAL environment and instructions are available within the eLearning. However, you may also use the following tip sheets as a guide through the process.

Access the Eval Environment for Training(tip sheet requires access to the mednet network to open)
Access the Eval Environment for Training -- Anesthesia Specific Logins (tip sheet requires access to the mednet network to open)