Enterprise RightFax is Coming to Clinics

Does your clinic use a manual fax machine?  If your clinic uses a manual fax machine, you may be moving to an electronic faxing solution called RightFax.  RightFax allows you to send, receive and manage faxes from your workstation, decreasing the amount of paper in the clinic and improving security compliance and protection of patient information.

This website will help you locate the implementation schedule so can see if your clinic is part of the migration. This website also has valuable training resources and FAQ’s and a list of contacts to quickly get you in touch with the appropriate support resource.

Rollout Schedule

Click on the link below to view the latest version of the rollout schedule on Box.  This document will always display the latest changes.

RightFax Go-Live Rollout Schedule (Box)

Technical Cutover Checklist

• Clinic Manager to verify their Network Scanner is configured to scan to a dept. Network Shared folder
• Clinic Manager to review their user and computer worksheet to ensure it is correct and updated

Training Resources

Tip Sheets, Job Aids, and Guides
Tip sheets, job aids, and quick start guides are available for on-demand review.

• Using RightFax to Send, Receive and Document Faxes [Job Aid]
• RightFax Managers Guide [Job Aid]
• HIM Outside Records Scanned Into iCAP [Job Aid]
• Outside Records Scanned into CareConnect [Providers Tip Sheet]

eLearnings
The following eLearnings are available for on-demand review. 

• RFAX100: Enterprise RightFax for Clinics [11:38]

FAQs

• iCap to In Basket [FAQ]

Questions

Please contact Customer Care at 310-267-CARE (2273). Specialists are available 24/7 to provide support.